Account Assistance
Assistance with account access, verification and eligibility. Account holders can raise order, payment, shipping and documentation questions from the authenticated support page.
Account access
If you cannot sign in or did not receive a verification email, use the password reset flow first. If the address on your account is no longer reachable, contact account assistance so identity can be confirmed before any change is made.
What assistance does not cover
Support does not provide dosing advice, administration instructions, treatment guidance or medical recommendations of any kind. Questions about materials are answered with reference to identity, specification and analytical documentation only.
Contact route
Account assistance is reached at the addresses below. Order, payment and shipping questions are best raised from the message thread on your account, where they arrive attached to your order history.
- Email: PortlandPeptideco@proton.me
For laboratory research use only. Not intended for human or veterinary use, consumption, diagnosis, treatment, cure or prevention of disease.